Protect What Matters.
Life happens. StorShield helps protect your stored belongings from unexpected damage or loss while in storage.
Benefits of Storshield Protection
$0 Deductible
Affordable Monthly Protection
Flexible Coverage Options
Designed Specifically for Storage Units
What is Storshield?
StorShield is a protection plan designed with the self-storage tenant in mind, helping protect stored belongings from the unexpected so you can store with confidence.
What’s Covered
The Tenant Storage Protection Plan may provide reimbursement for certain types of physical loss or damage to stored property caused by specific events.
Stored Property Coverage
Fire or Smoke Damage
Damage caused by fire, smoke, lightning, or explosion affecting the facility.
Theft with Forced Entry
Loss resulting from theft or vandalism involving clear evidence of forced entry and a police report.
Windstorm Damage
Loss caused by windstorms that first damage the facility structure.
Roof Leak Water Damage
Water damage resulting from roof leaks impacting the storage unit.
Pest Damage
Damage caused by vermin such as insects or rodents, limited to $500 maximum reimbursement.
Vehicle Storage Protection
Protection for vehicles stored inside a locked, enclosed storage unit, including certain damage and burglary-related loss.
Enclosed Boat / RV / Vehicle Protection
Protection may also apply to boats, recreational vehicles, and automobiles stored inside a locked, enclosed storage unit.
Coverage may include:
• Exterior damage to the vehicle (scratches, dents, or scrapes)
• Damage caused by burglary or attempted burglary
• Theft or damage to original manufacturer equipment
• Items stored inside a locked vehicle
Items not permanently attached to the vehicle (such as grills, generators, or propane tanks) are not covered.
Why Protection Matters
Even with secure facilities, unexpected events can occur. Fire, storms, theft, and other incidents can damage stored belongings. StorProtect helps provide reimbursement for certain covered losses.
How to File a Claim
Report the incident to management
Take photos and document the damage
Submit your claim form for review
Coverage Limitations & Exclusions
Expand the sections below for more information about coverage limitations, excluded property, and claim requirements.
Losses Not Covered
Certain causes of loss are not eligible for reimbursement under the protection plan.
Examples include:
• Flooding or surface water
• Groundwater or water backing up through drains
• Mold, mildew, rot, or atmospheric conditions
• Temperature changes such as freezing
• Mechanical or electrical failure of stored items
• Wear and tear or gradual deterioration
• Damage caused intentionally
• Violations of the rental agreement
Property Not Elgible for Reimbursement
The protection plan does not apply to certain types of stored property.
Examples include:
• Cash, currency, securities, or financial documents
• Jewelry, watches, or precious metals
• Antiques, collectibles, or works of art
• Animals
• Alcoholic beverages
• Firearms
• Contraband or stolen goods
Vehicle, Boat & RV Storage Limitations
Protection for boats, recreational vehicles, and automobiles applies only when the vehicle is stored in a locked, enclosed storage unit.
Items not permanently attached to the vehicle are not covered.
Examples include:
• Portable grills
• Generators
• Propane tanks
• Other removable accessories
Vermin & Pest Damage
Damage caused by vermin such as insects, rodents, or moths may be reimbursed up to a maximum of $500 under the protection plan.
Damage exceeding this amount is not eligible for reimbursement.
Claim Requirements & Deadlines
To be considered for reimbursement:
• Theft claims require evidence of forced entry
• A police report must be filed for theft or vandalism
• Documentation and photos of damage may be required
• Claims must be submitted within 45 days of discovering the loss
Need to Submit a Claim?
If you experienced damage to property stored in your unit, you can submit a claim request for review.